About Cleaning Services Boston
Cleaning Services Boston cleans homes and workplaces in Boston. This page explains how we work with customers, what you can expect before anyone arrives, and why you will not find ratings or badges here until they are real.
What we do
We take on two kinds of work. On the residential side that means house cleaning, apartment cleaning, deep cleaning and move-in and move-out cleaning, booked as a single visit or on a regular schedule. On the commercial side it means offices and other workplaces, cleaned on a schedule set around the hours the business is open.
Some jobs are not ours to take. We do not shampoo carpets or upholstery, clean air ducts, wash exterior or high-rise windows, haul debris, or handle mold, pests or biohazards. If a request includes something like that, we say so before you book so you can find the right specialist.
How we work with every customer
These are the commitments behind every quote and every visit, whether it is a studio or a multi-floor office.
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The quote comes first, and it is free
You describe the space and what you want done. We reply with a price before anything is booked, and asking costs nothing.
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The scope goes in writing
Before the first visit you see the checklist we will work from. If an item matters to you, it belongs on that list, not in a verbal promise.
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Access is settled ahead of time
You do not have to be there if we agree on how to get in, such as a lockbox, a front desk or a building manager.
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Your preferences are confirmed
Mention fragrance sensitivities, pets, or products you want used or avoided. We confirm what will be used before the visit.
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Changes are expected
Recurring customers can change the checklist or the frequency. Tell us before the next visit and the plan is updated.
What you will not see on this site
Many cleaning websites are full of star ratings, customer quotes and claims about credentials. We would rather show nothing than show something we cannot back up, so this site leaves those sections empty until they are real and verifiable.
That means no invented reviews, no statistics, no "best in Boston" language and no prices published as if one rate fit every home. Prices come from a quote based on your space, and the pricing page explains what goes into one.
Before hiring any cleaning company, it is reasonable to ask about insurance, references and who will be coming to your door. You can ask us the same questions, and you will get a straight answer.
Languages on this website
The site is written in English, Spanish and Brazilian Portuguese, and the quote form lets you pick a preferred language and write your message in it. When we reply, we will tell you plainly how we can communicate with you.
Where we work
We clean across Boston, from triple-deckers in Dorchester to high-rises in the Seaport, and in the cities and towns within about an hour's drive of the city. The service areas page has details by neighborhood and by direction.
The statewide directory shows the status of every Massachusetts city and town. If yours is outside our usual area, send a request anyway and we will tell you honestly whether we can take the job.